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  1. DancePlug Support
  2. The DancePlug Platform

The DancePlug Platform

About the company and how to use its platform (including account and subscription info).

The Basics

  • How do I contact DancePlug?
  • How do I log in to my account?
  • What internet browser should I use?
  • How do I report a copyright violation on the DancePlug site?

Accounts

  • How do I change my password?
  • Can I log in with Facebook after I already created an account?
  • How do I cancel my account? (not subscription)

Billing & Subscriptions

  • What is the difference between a Recurring Plan and a One-Time Plan?
  • Can I upgrade or downgrade from one plan to another?
  • What is the difference between pausing and cancelling a subscription?
  • How do I cancel my subscription?
  • I cancelled my subscription, but still got charged
  • Can I get a refund?
See all 8 articles

Troubleshooting

  • I am getting a site maintenance error
  • I am not receiving DancePlug's email notifications
  • I can't log in to my account
  • I forgot my password, what do I do?
  • I logged in with Facebook but it's not my normal account
DancePlug Support