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DancePlug Support
The DancePlug Platform

The DancePlug Platform

About the company and how to use its platform (including account and subscription info).

The Basics

How do I contact DancePlug?
How do I log in to my account?
What internet browser should I use?
How do I report a copyright violation on the DancePlug site?

Accounts

How do I change my password?
Can I log in with Facebook after I already created an account?
How do I cancel my account? (not subscription)

Billing & Subscriptions

What is the difference between a Recurring Plan and a One-Time Plan?
Can I upgrade or downgrade from one plan to another?
What is the difference between pausing and cancelling a subscription?
How do I cancel my subscription?
I cancelled my subscription, but still got charged
Can I get a refund?

See all 8 articles

Troubleshooting

I am getting a site maintenance error
I am not receiving DancePlug's email notifications
I can't log in to my account
I forgot my password, what do I do?
I logged in with Facebook but it's not my normal account

DancePlug Support